1. Detailed description of goods and/or services
Sturv Incorporation is a business in the Ecommerce industry that offer marketplace ecosystem dealing on buying and selling of various categories of product such as phone/tablet, electronics, Home equipment, fashion, grocery, sporting goods.

2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 3 - 10 days and delivery confirmed by way customer review, order number and signature
(for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

4. Return and Refunds policy
The provision of goods and services by Sturv Incorporation is subject to availability. In cases of unavailability, Sturv Incorporation will refund the client 
in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee. 
(If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)


5. Customer Privacy policy
Sturv Incorporation shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal 
information" shall be defined.


6. Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Sturv Incorporation bank account, the 
details of which will be provided on request.

7. Card acquiring and security
Card transactions will be acquired for Sturv Incorporation via Payment gateways who are the approved payment gateway for all Nigerian 
Acquiring Banks. Our gateways uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the 
website.

8. Customer details separate from card details
Customer details will be stored by Sturv Incorporation separately from card details which are entered by the client on payment gateway secure site. 

9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is Nigeria. Transaction currency is 
Nigerian Naira (NGN).


10. Responsibility
Sturv Incorporation takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, 
customer service and support, dispute resolution and delivery of goods.


11. Country of domicile
This website is governed by the laws of Nigeria and Sturv Incorporation chooses as its domicilium citandi et executandi for all purposes under 
this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.


12. Variation
Sturv Incorporation may, in its sole discretion, change this agreement or any part thereof at any time without notice.


13. Company information
This website is run by Sturv Incorporation based in Nigeria trading as 
Sturv.ng.


14. Sturv Incorporation contact details


Address:  Suite 302B, The Main Change, Maboneng Precint, 20 Kruger Street, City and Suburban, Johannesburg, 2094.

Email: admin@sturv.ng

Telephone: +27614023987